Master Feedback - a leadership skill that drives 
team performance

A transformational live online workshop for
managers and leaders to learn impactful communication

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What happens when feedback goes wrong

You’re leading in a world of nonstop pressure — rapid change, tight timelines, high expectations.
And under that pressure, even the best intentions can be misheard, misread or misunderstood.
When feedback slips, so does clarity, trust and performance.

Safety breaks down

People shut down when feedback feels like criticism (low psychological safety).

Clarity gets lost

Vague, rushed, or delayed feedback leaves people guessing what to do.

Trust fades

Personal attacks or over-focus on negatives make people defensive.

Performance suffers

One-off “feedback events” don’t change behavior, and problems repeat.

Why Feedback Feels So Hard

  • It feels risky. People worry about damaging relationships or trust.
  • It triggers emotions. Feedback often feels personal, even when it’s about the work.
  • It’s uncomfortable. Most leaders were never taught how to do it well, so it's easier to avoid it.
  • It gets misinterpreted. Stress, tone, or vagueness can make the message unclear.
  • It requires balance. Leaders must be honest but also supportive — not an easy mix.

    And yet, without it, performance suffers, engagement drops, and trust erodes.
    BUT feedback can become easier, safer, and more effective with the right mindset and tools.

You don’t need more feedback tips — you need stronger foundations

It’s not about clever phrases or one-off techniques.
Feedback only drives performance when it’s built on trust, safety and real connection.
Without that foundation, even the best feedback bounces off.

You might be thinking:

❓ Can a workshop really help me build deeper trust with my team?
❓ Will this actually change how my team experiences feedback day to day?
❓ Can I actually build a culture where feedback feels safe and useful?

These are real concerns.

Small shifts -
BIG IMPACT

These are learnable skills — and they’re more accessible than you think.
It’s about having a few powerful tools and a mindset that change how your team connects — and performs.

Create Safety

Build a team climate where people can hear and use feedback. 

Give Feedback That Sticks

Make your feedback clear, actionable, and motivating.

Turn Feedback Into Growth

Keep the conversation on actions — not personalities — to drive change. 

Build Feedback Habits

Make feedback an ongoing process, not a one-time event.

learn it in

Online Workshop:
Master Feedback - a Leadership Skill that Drives Team Performance

1. The damage — key feedback problems
2. Understand the root — relational + practical causes
3. Learn the fixes — tools, mindset, frameworks
4. Practice repair — real case scenarios
5. Sustain it — feedback as a daily habit

All through real-life leadership examples
and evidence-based emotional intelligence tools.

Book a Free Call to Learn More

What You'll Learn

✅ How to build a psychologically safe climate for open feedback
✅ How to give clear, actionable feedback that drives performance
✅ How to avoid defensiveness by focusing on behaviors, not people
✅ How to make feedback a continuous practice (not a dreaded event)
✅ How to use feedback to strengthen trust, engagement, and retention

Format and experience:

  • 2h live online session (via Zoom)
  • Real-life leadership cases and practice
  • Practical tools you can apply immediately
Book a Free Discovery Call

Who This Is For

If you manage people and want to lead with clarity, confidence,
and compassion — this is for you.

  • Mid-level and senior managers
  • Team leaders and project leads
  • Anyone who leads teams in high-pressure, fast-paced environment

Workshop Leaders

We’re two experienced professionals who came together with a shared commitment: to support leaders in cultivating mindful leadership — the kind that stays calm under pressure, communicates with clarity, and leads with emotional awareness. Real-world leadership + science-backed methods = actions that deliver results.

Aya Jokub

Business Psychologist in training
(MSc in progress) 

  • Business Psychologist in training (currently finishing a Master’s program) with a focus on Positive & Coaching Psychology and Emotional & Relational Intelligence.
  • More than 10 years of experience in fast-paced digital marketing, leading teams and complex digital projects. 
  • Also trained in yoga, meditation, and mindfulness-based stress reduction, with a focus on applying these practices to cultivate calm and clarity for emotionally intelligent leadership.
  • Winner of the Biz Psych Cup 2025 (UK) - created the “hands-off” mentorship program CONNECT for an international team of 11,000 employees. (Biz Psych Cup is a competition focused on solving real business challenges through psychology)
  • Currently collaborating with the Association for Business Psychology (UK) to design and implement a psychology research–based mentoring program that connects its members.
  • HR professional with 7+ years of experience in international talent acquisition, recruitment strategy, and process optimization, with a strong focus on IT and multilingual hiring.
  • Proven track record in leading recruitment teams, enhancing quality assurance practices, and collaborating with stakeholders to build scalable hiring processes across fast-paced, multicultural environments.
  • Former Delivery Manager, experienced in overseeing end-to-end recruitment operations, supporting hiring managers, and aligning teams with clear communication and strategic goals.
  • Skilled in navigating organizational change, complex negotiations, and building emotionally safe team cultures rooted in trust, empathy, and open dialogue.
  • Currently passionate about combining HR expertise with mindful leadership to create people-first strategies that help teams grow and thrive.

Barbora ArnastauskĖ

Human Resources Lead

FAQ

Who is this workshop designed for?

This workshop is ideal for mid-level and senior managers, team leaders, and emerging leaders who want to communicate more effectively with their teams.

What outcomes can we expect from this workshop?

  • Improved ability to give feedback that motivates and drives performance.
  • Stronger psychological safety and trust within teams.
  • Clear, actionable, and behavior-focused feedback skills.
  • Practical routines and tools to integrate feedback into daily work.
  • Enhanced leadership confidence in handling difficult conversations.
  • A mindset shift: viewing feedback as a continuous, relational practice rather than a one-off event.
  • Team culture that values learning, openness, and constructive communication.

How is this different from typical communication or leadership training?

This workshop focuses specifically on feedback as both a relational and practical skill, rather than general communication or leadership concepts. Participants learn not only how to give feedback effectively, but also how to build trust, psychological safety, and continuous feedback habits that drive team performance.

Is it suitable for remote or hybrid teams?

Yes. The workshop is designed to work exceptionally well in online formats. It's delivered live via Zoom and includes practical exercises, interaction, and reflection tailored for both in-person and remote work realities.

How long is the workshop and what’s the format?

2 hours live online workshop with interactive practices.

Can the content be customized for our organization or team challenges?

Yes! The content can absolutely be customized to address your organization’s or team’s specific challenges. We can tailor examples, case studies, activities, and tools to match your team’s dynamics and goals. This ensures the training is directly relevant, actionable, and resonates with your people, making it more effective in improving feedback practices. We offer a discovery call to understand your unique goals and create a best-fit experience.

Find out more how it can fit in your organization and team

Book a Free Discovery Call
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